Terms of Service

1. Definitions

The following terminology applies to these Terms of Service, Privacy Policy, and all Agreements:

• "Client", "You", and "Your" refers to you, the person accessing this website and using our platform, compliant with these terms and conditions
• "The Company", "Ourselves", "We", "Our", and "Us" refers to Tsamma
• "Party", "Parties" refers to both the Client and ourselves
• "Platform" refers to our WhatsApp-based recruitment system and web application

All terms refer to the offer, acceptance, and consideration of services necessary to undertake the process of our assistance to the Client, in accordance with and subject to the prevailing laws of South Africa.

2. Services

Tsamma provides a WhatsApp-based recruitment platform connecting businesses with blue-collar workers. Our services include:

• Candidate registration and onboarding via WhatsApp
• Talent pool management (private and public pools)
• Interview scheduling and coordination
• Automated communication and reminders
• Document verification and compliance tracking

3. Eligibility

• You must be at least 18 years of age to use our candidate services
• Candidates must be legally permitted to work in South Africa
• Business accounts must be registered entities operating lawfully in South Africa
• You must have access to a WhatsApp-enabled device to use our recruitment features

4. User Responsibilities

You warrant and represent that:

• You will provide accurate and truthful information during registration
• You will keep your account credentials secure and confidential
• You will comply with all applicable South African labour laws and regulations
• You will not use the platform for any unlawful or fraudulent purpose
• You will not attempt to gain unauthorised access to any part of our platform
• You will not use the platform to distribute spam, malware, or harmful content
• Any information you submit does not invade the privacy or infringe the intellectual property rights of any third party

5. Cookies

We employ the use of cookies. By accessing Tsamma, you agree to the use of cookies in agreement with our Privacy Policy.

Cookies are used by our website to enable the functionality of certain areas and to make it easier for people visiting our website. We primarily use essential cookies for site functionality.

6. Intellectual Property

Unless otherwise stated, Tsamma and/or its licensors own the intellectual property rights for all material on the platform. All intellectual property rights are reserved. You may access content from Tsamma for your own personal use, subject to restrictions set in these terms.

You must not:

• Republish material from Tsamma
• Sell, rent, or sub-license material from Tsamma
• Reproduce, duplicate, or copy material from Tsamma
• Redistribute content from Tsamma

No use of Tsamma's logo or other artwork will be allowed for linking absent a trademark licence agreement.

7. Hyperlinking to Our Content

The following organisations may link to our website without prior written approval:

• Government agencies
• Search engines
• News organisations
• Online directory distributors

These organisations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval; and (c) fits within the context of the linking party's site.

8. Data & Privacy

Your use of our services is also governed by our Privacy Policy. We process personal data in accordance with the Protection of Personal Information Act (POPIA). Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. iFrames

Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our website.

10. Limitation of Liability

Tsamma is provided "as is". While we strive for reliability and accuracy, we do not guarantee uninterrupted service or specific hiring outcomes. To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and platform.

Nothing in this disclaimer will:

• Limit or exclude liability for death or personal injury
• Limit or exclude liability for fraud or fraudulent misrepresentation
• Limit any liabilities in any way not permitted under applicable law
• Exclude any liabilities that may not be excluded under applicable law

As long as the website and information are provided free of charge, we will not be liable for any loss or damage of any nature.

11. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon request. We also reserve the right to amend these terms and conditions at any time.

12. Termination

We reserve the right to suspend or terminate your access to our services if you violate these terms or engage in conduct that may harm Tsamma, other users, or third parties. Upon termination, your right to use the platform will immediately cease.

13. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms. By continuously using our website and platform, you agree to be bound by the current version of these terms and conditions.

14. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the South African courts.